Manual Reservation via Solidres Backend ?!

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8 years 3 months ago #6994 by stehil
Dear Forum, Dear Developer Team,

sorry if the question is stupid - but we're still sr-newbies ...

Today we wanted to make an manual reservation because a guest booked via telephone/email

A (for me) logical way to do it was to look at:
Solidres (Backend) >> Reservations > List Reservation >> [+ NEW]

Here I can see options which would make sense for a manual entry ... but the "load available Rooms" simply dont work!,
neither in the online "Adora Package Website" or in my "Test Website" built manually ... screenshot attaqched

How do you guys doing manual bookings? Only from the Frontend??

thanxx in advance

[img ]http://test.boardingd9.com/images/screenshots/boardingD9_Administration-Edit Reservation.png[/img]

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8 years 3 months ago #6995 by vietvh
Replied by vietvh on topic Manual Reservation via Solidres Backend ?!
Hi,

Nice week to you.

You are on the right track, but look like there is something in the background that does not work correctly in your site.

Could you create a new support ticket with your site address and admin account so that we can check it for you?

Regards,
The following user(s) said Thank You: stehil

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6 years 8 months ago #10016 by skopi
Replied by skopi on topic Manual Reservation via Solidres Backend ?!
Hello,
I have the same issue. As soon I click on load available rooms it run for ever without any result.
The front works fine. when I unpublish all rooms I get at least the disabled button next.
Any advise?
Thanks

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6 years 8 months ago #10020 by solidres
Replied by solidres on topic Manual Reservation via Solidres Backend ?!
Hi,

Please raise a new support ticket, we will check it for you.

Cheers,

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6 years 8 months ago - 6 years 8 months ago #10030 by skopi
Replied by skopi on topic Manual Reservation via Solidres Backend ?!
I just figured it out that the problem only exists with version 2.1.0. Version 1.9.6 and 2.0.0 are working correctly.
I am planning to upgrade later to paid version when everything is setup and working.
Last edit: 6 years 8 months ago by skopi. Reason: additional information

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6 years 8 months ago #10035 by solidres
Replied by solidres on topic Manual Reservation via Solidres Backend ?!
Hi,

We are not able to replicate it. To other users, please reply if you are having the same issue.

@skopi: do you see any JS error in your browser console?

Cheers,

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