SOLVED no confirmation page available

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10 years 1 week ago #4522 by vietvh
Replied by vietvh on topic SOLVED no confirmation page available
Hi,

I've re-tested and it still worked fine (see attached screenshot), I didn't see any blank page.

One thing I found during my test is that you should choose Pay Later as the default payment method. Don't forget to select a payment method for your booking too.

If you still see the blank page, just attach screenshot of your 3 steps so that we can try to replicate it.
Attachments:

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10 years 1 week ago - 10 years 1 week ago #4523 by easyjet
Replied by easyjet on topic SOLVED no confirmation page available
debug attached
I hope it's help to understand what's up....
Is it useful?
Last edit: 10 years 1 week ago by easyjet.

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10 years 1 week ago #4524 by easyjet
Replied by easyjet on topic SOLVED no confirmation page available
I tried even with Firefox but it still doesn't works even with that browser.

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10 years 1 week ago #4525 by vietvh
Replied by vietvh on topic SOLVED no confirmation page available
Hi,

I asked for your screenshot of your reservation steps (Step 1, 2, 3), not the debug info.

Also, did you follow my previous reply?

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10 years 1 week ago - 10 years 1 week ago #4526 by easyjet
Replied by easyjet on topic SOLVED no confirmation page available
Hi vietvh,

Yes I got it. Thanks.

The point is: it's very easy to miss the payment method. And even if You don't fill it, the system doesn't stop You. It isn't a mandatory field.

Now I tried to move it out even the paylater function.
And it still doesn't work. It's not possibile to make mandatory to choose a payment? In this way if the user forget to choice it he has to fill it for sure.

Attached the steps requested.
I'll try in a minute to make the same with the payment method as default setting and I'll update You in 5 minutes!
Last edit: 10 years 1 week ago by easyjet.

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10 years 1 week ago - 10 years 1 week ago #4527 by easyjet
Replied by easyjet on topic SOLVED no confirmation page available
Yessssssssssss vietvh! SOLVEEEED!

You right!
I put as default setting the pay later selection and it's works perfectly!!!

Thanks for your help!


I'll change as solved this topic
Have a nice day!
Last edit: 10 years 1 week ago by easyjet.

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