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- rebellicatm
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4 months 3 weeks ago #20275
by rebellicatm
purchase was created by rebellicatm
Hi,
I bought a bundle for Joomla, but download is not accessible in my subscriptions, where I can do it?
I logout and login again and nothing- and I don t received any mail with information of the order from you, only received PayPal receipt
regards
Jose
I bought a bundle for Joomla, but download is not accessible in my subscriptions, where I can do it?
I logout and login again and nothing- and I don t received any mail with information of the order from you, only received PayPal receipt
regards
Jose
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- solidres
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4 months 3 weeks ago #20276
by solidres
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Replied by solidres on topic purchase
Hi,
Thank you for your email.
The PayPal notification was late therefore your subscription was not confirmed immediately.
It should be active now, please log out and log in again, then you should be able to see new files under menu Download > Show all downloads.
Regards,
Thank you for your email.
The PayPal notification was late therefore your subscription was not confirmed immediately.
It should be active now, please log out and log in again, then you should be able to see new files under menu Download > Show all downloads.
Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
The following user(s) said Thank You: rebellicatm
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Moderators: solidres