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We only provide official support for Solidres's subscribers, all subscribers can request support by using forum or support ticket system. For more information please check our Support Policy at www.solidres.com/support-policy

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2 years 10 months ago #20275 by rebellicatm
purchase was created by rebellicatm
Hi,

I bought a bundle for Joomla, but download is not accessible in my subscriptions, where I can do it?

I logout and login again and nothing- and I don t received any mail with information of the order from you, only received PayPal receipt

regards
Jose

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2 years 10 months ago #20276 by solidres
Replied by solidres on topic purchase
Hi,

Thank you for your email.

The PayPal notification was late therefore your subscription was not confirmed immediately.

It should be active now, please log out and log in again, then you should be able to see new files under menu Download > Show all downloads.

Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
The following user(s) said Thank You: rebellicatm

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