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We only provide official support for Solidres's subscribers, all subscribers can request support by using forum or support ticket system. For more information please check our Support Policy at www.solidres.com/support-policy

Not Working

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10 years 6 days ago #8145 by trentdavis
Replied by trentdavis on topic Not Working
Thank you. It now works. However I've encountered a problem.

When selecting a child option, an item appears asking for Age of Child(ren) at Checkout, but the selection is blank and does not allow me to move on as it is a required field. I've searched for how to disable it but I'm not seeing anything. Can you assist?

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10 years 6 days ago #8146 by solidres
Replied by solidres on topic Not Working
Hi,

If your room type allow children, make sure that you configure the max child age in Solidres Option.

If your room type does not allow children, then just disable it in your room type - Publishing tab - Show child option.

Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy

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10 years 6 days ago #8147 by trentdavis
Replied by trentdavis on topic Not Working
The room type does allow children, and the max age is configured in Solidres. It still shows no options.

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10 years 5 days ago #8148 by solidres
Replied by solidres on topic Not Working
Hi,

Please create a new support ticket, we will check it for you.

Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy

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