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Unable To Install

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5 years 9 months ago #3667 by jwdlts
Unable To Install was created by jwdlts
I have been trying to install Solidres to my Joomla 3.2 website but keep getting the following errors.

Although the installation say it is successful, when I go to solidres I just get a load of SQL Errors.(See Attached)

I have tried to install from the latest package and also install from web and get the same errors.

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5 years 9 months ago #3668 by vietvh
Replied by vietvh on topic Unable To Install
Hi,

It could be because of a broken installation for unknown reason, Joomla did not install Solidres correctly but it said so, I saw this kind of issue before but it is very rare therefore it is not easy to be replicated, I'd suggest you to start over again by uninstalling Solidres completely (make sure there is nothing related to Solidres in Extension Manager - Manage) as well as checking your database and confirm that no Solidres tables exist ( begin with #__sr_ ). Then you can install again.

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5 years 9 months ago #3673 by jwdlts
Replied by jwdlts on topic Unable To Install
Thank you for your information

I have dropped any SQL Lines relating to Solidres and ensured that the file manager was also clear.

I then tried a fresh install from the om web but got the message Unable to find XML File so I tried the package file upload but the same has happened again with the following when I go to Solidres:

SQL=SELECT a.*,cat.title AS category_name,COUNT(rt.id) AS number_of_roomtype,cou.name AS country_name,uc.name AS editor,ag.title AS access_level FROM `drzd9_sr_reservation_assets` AS a LEFT JOIN `drzd9_sr_categories` AS cat ON cat.id = a.category_id LEFT JOIN `drzd9_sr_room_types` AS rt ON rt.reservation_asset_id = a.id LEFT JOIN `drzd9_sr_countries` AS cou ON cou.id = a.country_id LEFT JOIN `drzd9_users` AS uc ON uc.id=a.checked_out LEFT JOIN `drzd9_viewlevels` AS ag ON ag.id = a.access WHERE (a.state IN (0, 1)) GROUP BY cat.title,cou.name,uc.name,ag.title,a.id ORDER BY a.name asc SQL=SELECT a.*,cat.title AS category_name,COUNT(rt.id) AS number_of_roomtype,cou.name AS country_name,uc.name AS editor,ag.title AS access_level FROM `drzd9_sr_reservation_assets` AS a LEFT JOIN `drzd9_sr_categories` AS cat ON cat.id = a.category_id LEFT JOIN `drzd9_sr_room_types` AS rt ON rt.reservation_asset_id = a.id LEFT JOIN `drzd9_sr_countries` AS cou ON cou.id = a.country_id LEFT JOIN `drzd9_users` AS uc ON uc.id=a.checked_out LEFT JOIN `drzd9_viewlevels` AS ag ON ag.id = a.access WHERE (a.state IN (0, 1)) GROUP BY cat.title,cou.name,uc.name,ag.title,a.id ORDER BY a.name asc LIMIT 0, 20 SQL=SELECT a.*,cat.title AS category_name,COUNT(rt.id) AS number_of_roomtype,cou.name AS country_name,uc.name AS editor,ag.title AS access_level FROM `drzd9_sr_reservation_assets` AS a LEFT JOIN `drzd9_sr_categories` AS cat ON cat.id = a.category_id LEFT JOIN `drzd9_sr_room_types` AS rt ON rt.reservation_asset_id = a.id LEFT JOIN `drzd9_sr_countries` AS cou ON cou.id = a.country_id LEFT JOIN `drzd9_users` AS uc ON uc.id=a.checked_out LEFT JOIN `drzd9_viewlevels` AS ag ON ag.id = a.access WHERE (a.state IN (0, 1)) GROUP BY cat.title,cou.name,uc.name,ag.title,a.id ORDER BY a.name asc

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5 years 9 months ago #3674 by vietvh
Replied by vietvh on topic Unable To Install
Did you install in live server or your local host? We need more information of your web server configuration: PHP, Apache, operating system.

We can confirm whether this is a hosting issue by trying to install somewhere else: your local host or another live server.

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5 years 9 months ago #3679 by jwdlts
Replied by jwdlts on topic Unable To Install
I have tried to install on a new domain but get the same error.

PHP Built On Linux info 3.0 #1337 SMP Tue Jan 01 00:00:00 CEST 2000 all GNU/Linux
Database Version 5.1.72-log
Database Collation utf8_general_ci
PHP Version 5.4.23
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.2.1 Stable [ Ember ] 18-December-2013 14:30 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0

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5 years 9 months ago #3682 by vietvh
Replied by vietvh on topic Unable To Install
Sorry but I'd like to confirm whether your new domain is on the same server or different server?

Does it work in your local host?

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