UNINSTALL error

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10 years 2 months ago #4212 by fdigital01
UNINSTALL error was created by fdigital01
I need to uninstall solidres but get the following error:

Cannot delete or update a parent row: a foreign key constraint fails SQL=DROP TABLE IF EXISTS `kxt3_sr_rooms` ;

could you please advise what i should do.

this is quite urgent.

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10 years 2 months ago #4217 by vietvh
Replied by vietvh on topic UNINSTALL error
Hi,

Could you uninstall all plugins like Complex Tariff, Invoice, Limit Booking, Hub before uninstall Solidres itself?

If this issue persist, please create a new support ticket with an admin account so that we can check it for you.

Thank you,

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10 years 2 months ago #4222 by fdigital01
Replied by fdigital01 on topic UNINSTALL error
i have now uninstalled. i uninstalled one by one.

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10 years 2 months ago #4223 by vietvh
Replied by vietvh on topic UNINSTALL error
Hi,

Thank you for the update.

Cheers,

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