After upgrade, no complex tarif!

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9 years 8 months ago #4572 by segamitg
After upgrade, no complex tarif! was created by segamitg
:woohoo:
Hi,
I made a upgrade from 0.6.2 to 0.7.0 (stable) and now I loos all my complex tarif.
I installed the plugin 0.3.0 (complex tarif) but nothing changed.
Where are all my complex tarif and how can I create new tarifs?

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9 years 8 months ago #4573 by vietvh
Replied by vietvh on topic After upgrade, no complex tarif!
Hi,

As you can see the notice message also mentions about User plugin, could you make sure that you have User plugin v0.8.0 installed and enabled?

Regards,

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9 years 8 months ago #4575 by segamitg
Replied by segamitg on topic After upgrade, no complex tarif!
:( Hi,
I installed now user plugin 0.8.0 and after this installation I have errors in
two section.
1. List assets
2. List room types
I get a error messages and I can't open this section!
What is the next step?

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9 years 8 months ago #4576 by vietvh
Replied by vietvh on topic After upgrade, no complex tarif!
Hi,

From your attached screenshot, I can see that table #__sr_room_type_fields is missing. Could you check your database to confirm that?

It is a strange issue because that table can not be deleted, were there any database operations?

We can recover that table for you if you can provide us your phpMyadmin account. You can open a new support ticket or send to our email This email address is being protected from spambots. You need JavaScript enabled to view it..

Regards,

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9 years 8 months ago #4582 by segamitg
Replied by segamitg on topic After upgrade, no complex tarif!
Hi,

I try again with a new backup copy (0.6.2) of my local site.
I upgrade with 0.7.0 and the results are not the same like the first installation.
Now, I have the access to the list room types and list assets but the complex tariff list are empty and
it is not possible to write in a new one.
The funny thing is, on the front end you can see the complex tariff!
I think I have no permission on the complex tariff, what you think?

regards :ohmy:
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9 years 8 months ago #4583 by vietvh
Replied by vietvh on topic After upgrade, no complex tarif!
Hi,

Yes, look like the previous update went wrong by some unknown reasons.

About complex tariff issue, could you create a new support ticket with an admin account?

Regards,

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