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Renewal
- itrecamini
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9 years 6 months ago #6504
by itrecamini
Renewal was created by itrecamini
Hello,
I've been using the Premium (Single) version of Solidres for about six months on my website.
My purchase expired some days ago and I renewed it, but the Joomla extension is currently not working and shows the following message:
SR_REINSTALL_USER_PLUGIN_IS_NEEDED
Before installing it again, I would like to know if I need to completely uninstall the plugin and start from scratch again (meaning I'll lose all my data), or if I can just install the new plugin on the old one, and keep all my data.
I'm looking forward for your reply!
I've been using the Premium (Single) version of Solidres for about six months on my website.
My purchase expired some days ago and I renewed it, but the Joomla extension is currently not working and shows the following message:
SR_REINSTALL_USER_PLUGIN_IS_NEEDED
Before installing it again, I would like to know if I need to completely uninstall the plugin and start from scratch again (meaning I'll lose all my data), or if I can just install the new plugin on the old one, and keep all my data.
I'm looking forward for your reply!
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- vietvh
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9 years 6 months ago #6508
by vietvh
Replied by vietvh on topic Renewal
Hi,
Don't worry, you just need to reinstall the latest version of User plugin, no data is lost here.
Regards,
Don't worry, you just need to reinstall the latest version of User plugin, no data is lost here.
Regards,
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- itrecamini
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9 years 6 months ago #6516
by itrecamini
Replied by itrecamini on topic Renewal
Thanks for your prompt reply!
Regards
Regards
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