Solidres Crach After upgrade to V. 1.8.3

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7 years 4 months ago #8357 by lapettas
Hi,

i had a free version of soldiers on my hotel website (nereidshotels.gr) .
i use Ja Hotel Template on Joomla.
i upgraded joomla to v. 3.6.4 and then i tried to upgrades soldiers to a paid version so to use channel manager module.
Solidres was working perfectly before just to show the assets.
i didn't have enabled the booking engine.
After upgrade i have a blank page on asset presentation at frontend and on system report at the backend i see that some modules are not installed.
Also i have an error 500 SRHtmlJquery: :chart not supported when i go to Joomla backend --> Components-->soldiers.
i ran the upgraded version of my website on Mamp Localhost on My Mac, so as to upload a full functional version on my web server.
my live , pre-upgrades ,website is nereidshotels.gr
i attach you screenshots.


thank you in advance!
Lampros
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7 years 4 months ago #8358 by solidres
Replied by solidres on topic Solidres Crach After upgrade to V. 1.8.3
Hi,

After upgrade Solidres, please make sure that the following is done:

1.All out of date template override need to be updated, if not they must be removed (you can remove them in Solidres System Info page)
2. All Solidres's plugins and modules need to be upgraded to the latest version.

If you need further assistance, please upload your website to a live server and we will check it for you.

Regards,

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7 years 4 months ago #8366 by lapettas
Replied by lapettas on topic Solidres Crach After upgrade to V. 1.8.3
the website is uploaded on a live server.
please tell any details you need to send you for log in and check the website.
thank you

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7 years 4 months ago #8369 by solidres
Replied by solidres on topic Solidres Crach After upgrade to V. 1.8.3
Hi,

Please raise a new support ticket under menu Support - Tickets and provide us the following information:

1. Your website address
2. Your admin account

Regards,

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