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Installation error

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1 year 3 weeks ago #11917 by snit
Installation error was created by snit
Ні.
Prompt please that it is necessary to correct for successful installation

I deleted the free version installed in the template, after which I can not install Solidres again.
Gives an error message JInstaller: :Install: SQL Duplicate entry '2' for key 'PRIMARY'
Extension Set: SQL query execution error: Database error number 1062
Duplicate entry '2' for key 'PRIMARY'
SQL =
Joomla 3.8.11
Thank you.

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1 year 3 weeks ago #11921 by solidres
Replied by solidres on topic Installation error
Hi,

Please provide more details about how did you uninstall Solidres, please make sure that you follow correct uninstallation to avoid issues:

www.solidres.com/documentation/joomla-do...on/13-uninstallation

If you need further assistance, please raise a new support ticket and provide us your website info.

Regards,

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1 year 6 days ago #12018 by iszolik
Replied by iszolik on topic Installation error
this is my problem for me too

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1 year 6 days ago #12020 by solidres
Replied by solidres on topic Installation error
Hi,

Please raise a new support ticket and provide us your website info, we will check it for you.

Regards,

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