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Can't install - Unable to find install package

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1 week 5 days ago #15670 by andyheer
I have a "vanilla" Joomla site, version 3.9.12 and I've downloaded Solidres_Full_Package_v2.9.1.zip but when I try to install it all I get is:

Error
There was an error uploading this file to the server.
Unable to find install package

I've checked the PHP options and post_max_size is 8M and upload_max_filesize is 4M so they should be adequate.

I've already installed a template and JCE editor so it's not a permission problem.

What's wrong?

Andy

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1 week 5 days ago #15675 by solidres
Replied by solidres on topic Can't install - Unable to find install package
Hi,

Please make sure that your site does not have any file permissions issue and try again, look like the uploaded file could not be save into your server after being uploaded.

You can check file permission issue in your Joomla System Info > File permissions.

Regards,

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1 week 4 days ago #15678 by andyheer
Replied by andyheer on topic Can't install - Unable to find install package
Doh!
Finally dawned on me that giving it enough disk space might help!

Thanks for the help.

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1 week 4 days ago #15681 by solidres
Replied by solidres on topic Can't install - Unable to find install package
Hi,

It is great to see that you found the root cause of this issue.

Regards,

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