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Internal Server Error

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1 year 2 months ago - 1 year 2 months ago #12519 by anexada
Internal Server Error was created by anexada
Hi there,
Solidres is not working , for example when i try to make a booking and error occured :

>>Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at root@localhost to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.>>

I have solidres version 0.9.0 and joomla version 3.4.3
my website is : www.casadicastellorosso.com

Keep in mind that solidres is working in localhost mode , but not online

Waiting for your answer
Thanks
Andreas
Last edit: 1 year 2 months ago by anexada.

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1 year 2 months ago #12522 by solidres
Replied by solidres on topic Internal Server Error
Hi,

Solidres version 0.9.0 was released more than 3 years ago, you should use version 2.7.3 and try again.

You also need to upgrade your Joomla as well, the latest version at this moment is 3.9.2.

Regards,

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1 year 2 months ago #12524 by anexada
Replied by anexada on topic Internal Server Error
If I buy the new version , can I update or I'll lose all my settings?
Also is there a support if I will still have a problem?
Thanks

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1 year 2 months ago #12526 by solidres
Replied by solidres on topic Internal Server Error
Hi,

You can upgrade directly without losing any settings or data.

If you have problem, just let us know.

Regards,

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