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Base rate adjustment is not calculated any more after last update
- ov001
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4 years 2 months ago - 4 years 2 months ago #18073
by ov001
Base rate adjustment is not calculated any more after last update was created by ov001
Hello,
The Base rate adjustment is not calculated in the invoice nor in the Reservation overview in the back-end. In the front-end however, the Base rate adjustment (Payment surcharge or discount) is mentioned under the grand total however. All SR files are up-to-date and I fixed the database.
I updated from SR Version 2.9.3-Stable to Version 2.11.3-Stable.
Strangely enough the bookings before the update, sometime calculate the Payment surcharge or discount, but sometimes not!
I hope that there is needed a simple change of a setting somewhere, or that you can provide a quick fix...
Thanks!
The Base rate adjustment is not calculated in the invoice nor in the Reservation overview in the back-end. In the front-end however, the Base rate adjustment (Payment surcharge or discount) is mentioned under the grand total however. All SR files are up-to-date and I fixed the database.
I updated from SR Version 2.9.3-Stable to Version 2.11.3-Stable.
Strangely enough the bookings before the update, sometime calculate the Payment surcharge or discount, but sometimes not!
I hope that there is needed a simple change of a setting somewhere, or that you can provide a quick fix...
Thanks!
Last edit: 4 years 2 months ago by ov001. Reason: Review
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- solidres
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4 years 2 months ago #18074
by solidres
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Replied by solidres on topic Base rate adjustment is not calculated any more after last update
Hi,
Please raise a new support ticket and provide us your website info, we will check it further for you.
Regards,
Please raise a new support ticket and provide us your website info, we will check it further for you.
Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
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