Error adding tag

Hello. I am seeing an error while trying to add a tag to a property. I use the current version of Joomla from the official site and the component from the download page.
There is no such error in quick start templates. What is the reason for this?

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Hi,

Please raise a new support ticket and provide us the following info, we will check it further for you:

1. Website URL + Super user account
2. FTP account
3. phpMyAdmin account

Regards,

I tested solidres before purchasing. To do this, I downloaded the official latest version of Joomla from this address downloads.joomla.org/
and a free package of the solidres component here at this address www.solidres.com/download/latest-releases
After installation, I got an error adding a tag.
Every user can check this. To get an answer you need to buy a subscription?
Do you fix it individually for each after payment? Or how it works, please tell me. I don't understand a little why errors in free versions

Hi,

In this case, as you don't have a subscription, please send your website info to This email address is being protected from spambots. You need JavaScript enabled to view it. so that we can check it further.

To other users, please reply if you are having the same issue.

Regards,

Today you have shown that the error can be corrected. You did this on a website specially created for this purpose. In your message you wrote that this is an unknown error for you. You also mentioned that some table was missing in the database.
Can you tell us which table you have added to the database?
Why is this table missing in the database when installing the regular Solidres package?
How can other users apply your fix? Dear developers, these are the key points of the Solidres component compatibility with any working site. If your component cannot be integrated with a production site then what's the point?
I am ready to buy the maximum subscription package from you if you give an exhaustive answer on how to fix this error on a working site. Your recommendation to reinstall Solidres does not help.

I also can't add a tag. How do you fix this? What table are we talking about?