False reservation code

Hi,
a customer has just made reservation.
I received the mail, but the reservation has got a false code, and it has not been registred in the data base.
I have also noticed that the identity and the code of the reservation records don't match any longer.
I fear that there is a problem with the database integrity ...
Thank you for your help.
Sinserely yours

Hi,

Please raise a new support ticket and provide us your website info, we will check it further for you.

Regards,

Hi guys,
Please, keep us (community) up to date here...

Thank you for the explanation