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fatal error when installing Solidres version 4.0.0 Alpha
- franck
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4 days 21 hours ago - 4 days 21 hours ago #20926
by franck
fatal error when installing Solidres version 4.0.0 Alpha was created by franck
Hello everyone, during the installation I had a fatal error 500 installing Solidres version 4.0.0 could you help me I do not understand why ? for information before installation I was under version 3.3.0 Beta.
thanks for your help
thanks for your help
Last edit: 4 days 21 hours ago by franck.
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- solidres
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3 days 22 hours ago #20927
by solidres
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Replied by solidres on topic fatal error when installing Solidres version 4.0.0 Alpha
Hi,
Please provide us more information like an error stack trace, it would be helpful for debugging process.
Regards,
Please provide us more information like an error stack trace, it would be helpful for debugging process.
Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
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- franck
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3 days 19 hours ago - 3 days 14 hours ago #20928
by franck
Replied by franck on topic fatal error when installing Solidres version 4.0.0 Alpha
Hello,
When I install the following file: Solidres_Core_Package_v4.0.0_ALPHA.zip
A page opens (see first image capture), and when I want to visit my site (see image capture 2)
I'm running Joomla version 5.2.5
do you have any idea what's going on? i tried it twice and the same thing happens.
Due to this issue, I need to restore my site.
When I install the following file: Solidres_Core_Package_v4.0.0_ALPHA.zip
A page opens (see first image capture), and when I want to visit my site (see image capture 2)
I'm running Joomla version 5.2.5
do you have any idea what's going on? i tried it twice and the same thing happens.
Due to this issue, I need to restore my site.
Last edit: 3 days 14 hours ago by franck.
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3 days 6 hours ago #20929
by solidres
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Replied by solidres on topic fatal error when installing Solidres version 4.0.0 Alpha
Hi,
Please raise a new support ticket and provide us your website info, we will check it for you.
Regards,
Please raise a new support ticket and provide us your website info, we will check it for you.
Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
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