Your JOOMLA DEVELOPER subscription at Solidres has expired

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3 days 5 hours ago #21806 by Thellie
Hi,
This isn't a direct Solidres bug, it's to do with your automated email response setup. Although we extended our subscription, and the bank transfer cleared about 5 days before expiry, we still received the "Your JOOMLA DEVELOPER subscription at Solidres has expired" automated email.

Just something to address when you have time, to stop panicking subcribers :p

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3 days 4 hours ago #21807 by solidres
Hi,

Thank you for your feedback.

In the current subscription system, renewal actually creates a new subscription (new ID), the automated email is for the old subscription, we will think about a better communication for this scenario in the future.

Regards,

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