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can not create new asset or room type
- hapa003
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8 years 9 months ago - 8 years 9 months ago #6041
by hapa003
can not create new asset or room type was created by hapa003
Hi
I have downloaded the free version 0.8.1 and try to create a new asset and room type. I've tried with and without the sample data but get the same error. To me it looks like a CSS error. The error occurs only when I click New on both the asset and room type.
What happens is that the menu will appear to the left without any style, the rest of the screen is blank
I use Joomla 3.4.3 and MySQL 5.5.24 on Linux. The Joomla admin template is the original Isis. I've tried to change template to Hathor. Run in 2 differens computer and also try Crome and IE without success. The klient running windows 8.1
script starts like this on url: /administrator/index.php?option=com_solidres&view=reservationasset&layout=edit
<div id="solidres">
<div class="row-fluid">
<div id="sr_panel_left" class="span2"><ul id="sr_side_navigation"><li class="sr_tools">
<a id="sr_dashboard" title="Dashboard"
href="/j3/administrator/index.php?option=com_solidres">
<img src="www.mydomain.com/j3/media/com_solidres/assets/images/logo.png" alt="Solidres" title="Solidres" />
</a>
<a id="sr_current_ver">0.8.1.Stable</a>
</li><li class="sr_toggle" id="sr_sn_asset"><a class="sr_indicator">Open</a><a class="sr_title"><i class="icon-home"></i> Assets</a><ul><li class=""><a id="sr_submenu_assets_category" href="/j3/administrator/index.php?option=com_categories&extension=com_solidres">List asset's categories</a></li><li class=""><a id="sr_submenu_assets_list" href="/j3/administrator/index.php?option=com_solidres&view=reservationassets">List assets</a></li><li class=""><a id="sr_submenu_room_type_list" href="/j3/administrator/index.php?option=com_solidres&view=roomtypes">List room types</a></li></ul></li><li class="sr_toggle" id="sr_sn_customer"><a class="sr_indicator">Open</a><a class="sr_title"><i class="icon-user"></i> Customers</a><ul><li class=""><a id="sr_submenu_customers_list" href="/j3/administrator/index.php?option=com_solidres&view=customers">List customers</a></li><li class=""><a id="sr_submenu_customergroups_list" href="/j3/administrator/index.php?option=com_solidres&view=customergroups">Customer groups</a></li></ul></li><li class="sr_toggle" id="sr_sn_reservation"><a class="sr_indicator">Open</a><a class="sr_title"><i class="icon-key"></i> Reservations</a><ul><li class=""><a id="sr_submenu_reservations_list" href="/j3/administrator/index.php?option=com_solidres&view=reservations">List reservations</a></li></ul></li><li class="sr_toggle" id="sr_sn_coupon_extra"><a class="sr_indicator">Open</a><a class="sr_title"><i class="icon-file-add"></i> Coupons & Extras</a><ul><li class=""><a id="sr_submenu_coupons_list" href="/j3/administrator/index.php?option=com_solidres&view=coupons">List coupons</a></li><li class=""><a id="sr_submenu_extras_list" href="/j3/administrator/index.php?option=com_solidres&view=extras">List extras</a></li></ul></li><li class="sr_toggle" id="sr_sn_system"><a class="sr_indicator">Open</a><a class="sr_title"><i class="icon-wrench"></i> System</a><ul><li class=""><a id="sr_submenu_currencies_list" href="/j3/administrator/index.php?option=com_solidres&view=currencies">List currencies</a></li><li class=""><a id="sr_submenu_system_install_sample_data" href="/j3/administrator/index.php?option=com_solidres&view=system&layout=installsampledata">Install sample data</a></li><li class=""><a id="sr_submenu_country_list" href="/j3/administrator/index.php?option=com_solidres&view=countries">List countries</a></li><li class=""><a id="sr_submenu_state_list" href="/j3/administrator/index.php?option=com_solidres&view=states">List states</a></li><li class=""><a id="sr_submenu_tax_list" href="/j3/administrator/index.php?option=com_solidres&view=taxes">Taxes</a></li><li class=""><a id="sr_submenu_employees" href="/j3/administrator/index.php?option=com_users">Employees</a></li><li class=""><a id="sr_submenu_limitbookings" href="/j3/administrator/index.php?option=com_solidres&view=limitbookings">Limit bookings</a></li><li class=""><a id="sr_submenu_discounts" href="/j3/administrator/index.php?option=com_solidres&view=discounts">Discounts</a></li><li class=""><a id="sr_submenu_facilities" href="/j3/administrator/index.php?option=com_solidres&view=facilities">Facility</a></li><li class=""><a id="sr_submenu_themes" href="/j3/administrator/index.php?option=com_solidres&view=themes">Theme</a></li><li class=""><a id="sr_submenu_system" href="/j3/administrator/index.php?option=com_solidres&view=system">System</a></li></ul></li></ul></div> <div id="sr_panel_right" class="sr_form_view span10">
<div class="sr-inner">
<script type="text/javascript">
jQuery(document).ready(function($) {
$('#item-form').validate();
});
Joomla.submitbutton = function(task)
{
if (task == 'reservationasset.cancel' || jQuery('#item-form').valid())
{
And here the script stop
I have downloaded the free version 0.8.1 and try to create a new asset and room type. I've tried with and without the sample data but get the same error. To me it looks like a CSS error. The error occurs only when I click New on both the asset and room type.
What happens is that the menu will appear to the left without any style, the rest of the screen is blank
I use Joomla 3.4.3 and MySQL 5.5.24 on Linux. The Joomla admin template is the original Isis. I've tried to change template to Hathor. Run in 2 differens computer and also try Crome and IE without success. The klient running windows 8.1
script starts like this on url: /administrator/index.php?option=com_solidres&view=reservationasset&layout=edit
<div id="solidres">
<div class="row-fluid">
<div id="sr_panel_left" class="span2"><ul id="sr_side_navigation"><li class="sr_tools">
<a id="sr_dashboard" title="Dashboard"
href="/j3/administrator/index.php?option=com_solidres">
<img src="www.mydomain.com/j3/media/com_solidres/assets/images/logo.png" alt="Solidres" title="Solidres" />
</a>
<a id="sr_current_ver">0.8.1.Stable</a>
</li><li class="sr_toggle" id="sr_sn_asset"><a class="sr_indicator">Open</a><a class="sr_title"><i class="icon-home"></i> Assets</a><ul><li class=""><a id="sr_submenu_assets_category" href="/j3/administrator/index.php?option=com_categories&extension=com_solidres">List asset's categories</a></li><li class=""><a id="sr_submenu_assets_list" href="/j3/administrator/index.php?option=com_solidres&view=reservationassets">List assets</a></li><li class=""><a id="sr_submenu_room_type_list" href="/j3/administrator/index.php?option=com_solidres&view=roomtypes">List room types</a></li></ul></li><li class="sr_toggle" id="sr_sn_customer"><a class="sr_indicator">Open</a><a class="sr_title"><i class="icon-user"></i> Customers</a><ul><li class=""><a id="sr_submenu_customers_list" href="/j3/administrator/index.php?option=com_solidres&view=customers">List customers</a></li><li class=""><a id="sr_submenu_customergroups_list" href="/j3/administrator/index.php?option=com_solidres&view=customergroups">Customer groups</a></li></ul></li><li class="sr_toggle" id="sr_sn_reservation"><a class="sr_indicator">Open</a><a class="sr_title"><i class="icon-key"></i> Reservations</a><ul><li class=""><a id="sr_submenu_reservations_list" href="/j3/administrator/index.php?option=com_solidres&view=reservations">List reservations</a></li></ul></li><li class="sr_toggle" id="sr_sn_coupon_extra"><a class="sr_indicator">Open</a><a class="sr_title"><i class="icon-file-add"></i> Coupons & Extras</a><ul><li class=""><a id="sr_submenu_coupons_list" href="/j3/administrator/index.php?option=com_solidres&view=coupons">List coupons</a></li><li class=""><a id="sr_submenu_extras_list" href="/j3/administrator/index.php?option=com_solidres&view=extras">List extras</a></li></ul></li><li class="sr_toggle" id="sr_sn_system"><a class="sr_indicator">Open</a><a class="sr_title"><i class="icon-wrench"></i> System</a><ul><li class=""><a id="sr_submenu_currencies_list" href="/j3/administrator/index.php?option=com_solidres&view=currencies">List currencies</a></li><li class=""><a id="sr_submenu_system_install_sample_data" href="/j3/administrator/index.php?option=com_solidres&view=system&layout=installsampledata">Install sample data</a></li><li class=""><a id="sr_submenu_country_list" href="/j3/administrator/index.php?option=com_solidres&view=countries">List countries</a></li><li class=""><a id="sr_submenu_state_list" href="/j3/administrator/index.php?option=com_solidres&view=states">List states</a></li><li class=""><a id="sr_submenu_tax_list" href="/j3/administrator/index.php?option=com_solidres&view=taxes">Taxes</a></li><li class=""><a id="sr_submenu_employees" href="/j3/administrator/index.php?option=com_users">Employees</a></li><li class=""><a id="sr_submenu_limitbookings" href="/j3/administrator/index.php?option=com_solidres&view=limitbookings">Limit bookings</a></li><li class=""><a id="sr_submenu_discounts" href="/j3/administrator/index.php?option=com_solidres&view=discounts">Discounts</a></li><li class=""><a id="sr_submenu_facilities" href="/j3/administrator/index.php?option=com_solidres&view=facilities">Facility</a></li><li class=""><a id="sr_submenu_themes" href="/j3/administrator/index.php?option=com_solidres&view=themes">Theme</a></li><li class=""><a id="sr_submenu_system" href="/j3/administrator/index.php?option=com_solidres&view=system">System</a></li></ul></li></ul></div> <div id="sr_panel_right" class="sr_form_view span10">
<div class="sr-inner">
<script type="text/javascript">
jQuery(document).ready(function($) {
$('#item-form').validate();
});
Joomla.submitbutton = function(task)
{
if (task == 'reservationasset.cancel' || jQuery('#item-form').valid())
{
And here the script stop
Last edit: 8 years 9 months ago by hapa003.
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- vietvh
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- Posts: 1553
8 years 9 months ago #6049
by vietvh
Replied by vietvh on topic can not create new asset or room type
Hi,
Nice week to you.
First please enable Error Reporting in Joomla Global Configuration, so that it will show us the real error message, it is very helpful to debug this issue.
Also, you can try to reinstall User plugin (if you installed it before) to see if it could help.
If this issue persists, please create a new support ticket with your website address and super admin account, we will check it for you.
Regards,
Nice week to you.
First please enable Error Reporting in Joomla Global Configuration, so that it will show us the real error message, it is very helpful to debug this issue.
Also, you can try to reinstall User plugin (if you installed it before) to see if it could help.
If this issue persists, please create a new support ticket with your website address and super admin account, we will check it for you.
Regards,
Please Log in or Create an account to join the conversation.
- hapa003
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- Posts: 4
8 years 9 months ago #6063
by hapa003
Replied by hapa003 on topic can not create new asset or room type
Hey,
I solved the mystery. It is only when using CKEditor which this problem occurs. It is very difficult to understand why it only happens on assets and place, both when to edit and create new.
But I think it still should be reported as a bug / conflict with you and CKEditor.
Now I am happy developers with a newly purchased developed version of Solidres:-)
Have a nice day
I solved the mystery. It is only when using CKEditor which this problem occurs. It is very difficult to understand why it only happens on assets and place, both when to edit and create new.
But I think it still should be reported as a bug / conflict with you and CKEditor.
Now I am happy developers with a newly purchased developed version of Solidres:-)
Have a nice day
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- vietvh
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- Posts: 1553
8 years 9 months ago #6064
by vietvh
Replied by vietvh on topic can not create new asset or room type
Hi hapa003,
Thank you for your info.
If you want us to check it further to see where is the root cause of this potential conflict, please don't hesitate to post a new support ticket.
Regards,
Thank you for your info.
If you want us to check it further to see where is the root cause of this potential conflict, please don't hesitate to post a new support ticket.
Regards,
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