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Experiences maximum participants doesn't work correctly
- tcws
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6 years 11 months ago #11637
by tcws
Experiences maximum participants doesn't work correctly was created by tcws
Hi,
The maximum number of participants doesn't seem to work correctly.
If I set the participants scale to 1-10 people, then I would expect to only book a maximum of 10 people. This should include adults and children.
However, if I have children in my booking the maximum number of participants doesn't work on the total of adults and children.
E.g. I have a scale of 1-10 people. The system allows me to select 10 adults, plus 10 children. This would mean a party of 20 participants, which is more than the maximum participants set.
I've attached a screenshot of your demo, highlighting the problem.
Please can you help as this is quite a key issue.
Thanks
The maximum number of participants doesn't seem to work correctly.
If I set the participants scale to 1-10 people, then I would expect to only book a maximum of 10 people. This should include adults and children.
However, if I have children in my booking the maximum number of participants doesn't work on the total of adults and children.
E.g. I have a scale of 1-10 people. The system allows me to select 10 adults, plus 10 children. This would mean a party of 20 participants, which is more than the maximum participants set.
I've attached a screenshot of your demo, highlighting the problem.
Please can you help as this is quite a key issue.
Thanks
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- solidres
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6 years 11 months ago #11641
by solidres
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Replied by solidres on topic Experiences maximum participants doesn't work correctly
Hi,
Could you raise a new support ticket and provide us your website info so that we can check it easier?
Regards,
Could you raise a new support ticket and provide us your website info so that we can check it easier?
Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
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- tcws
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6 years 11 months ago #11645
by tcws
Replied by tcws on topic Experiences maximum participants doesn't work correctly
Hi,
I have raised a new support ticket as requested (ID: ZhvTLCWQqPD).
Many thanks
I have raised a new support ticket as requested (ID: ZhvTLCWQqPD).
Many thanks
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- solidres
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6 years 11 months ago #11650
by solidres
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Replied by solidres on topic Experiences maximum participants doesn't work correctly
Hi,
Thank you, our developers are checking it.
Regards,
Thank you, our developers are checking it.
Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
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