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Experiences - Admin cannot add new reservation in the back-end

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8 months 3 weeks ago #11925 by Thellie
Sometimes we need to make a reservation ourselves in the back-end. I just tested this and it comes up with Invalid field: start time... which is read-only so I can't enter a time :pinch:

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8 months 3 weeks ago - 8 months 3 weeks ago #11927 by Thellie
Oh, did you just fix this? The start time is working perfectly now :oops:

But, it's led me to another thing, which I'm not sure is a problem or not - I added our first reservation in the backend, as the customer booked through Trip Advisor so we have to add it manually. I added their customer details, the tour/general information, and the payment information (offline, used the booking reference as payment ID, etc)... and saved

The payment details show correctly in the payment tab. I generated an invoice and emailed to myself (I set the customer email address to ours as we don't have access to their details in Trip Advisor's booking system), and the invoice is correct.

But the payment details do not show in the General information tab...? The only thing I can think of, and I can't see why it would be relevant, is that I am using a non-standard status which I created for Trip Advisor payments.

Sorry, should I open another ticket?

Here are some screenshots
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Last edit: 8 months 3 weeks ago by Thellie. Reason: Additional, new info

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7 months 3 weeks ago #12054 by ropeadventures
You can go to this file:
/home/ropeadve/public_html/plugins/solidres/experience/administrator/components/com_solidres/models/forms/expreservation.xml

and delete this:
Line 69 <field
type="clock"
name="start_time"
label="SR_START_TIME"
readonly="true"
Line 74 showon="guide_id:0"/>

:)

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