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No datas in admin reservation page

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3 months 4 weeks ago #12040 by Overtone69
No datas in admin reservation page was created by Overtone69
Again I have a strange problem. If I open my created reservations in the Joomla Admin I don't see any datas in the area "Customer info" (name, Email etc. from the guest). But all datas are in the database in _sr_reservations and also in the invoice, in the invoice preview, in the email, everywhere but not in reservation details in the Joomla Admin??? Any idea?

Much more strange is: All sample reservations shows the guest datas in the area "Customer info" but not all the real reservations I made for testing!

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3 months 4 weeks ago #12042 by Overtone69
Replied by Overtone69 on topic No datas in admin reservation page
Found the solution here:
www.solidres.com/forum/questions/6688-cu...information-is-empty

Turn off the Custom Field plugin!!!

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3 months 4 weeks ago #12046 by solidres
Replied by solidres on topic No datas in admin reservation page
Hi,

Please make sure that you are using latest version of Custom Field plugin for maximum compatibility.

Regards,

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3 months 2 weeks ago #12066 by Overtone69
Replied by Overtone69 on topic No datas in admin reservation page
Since I have deinstalled the plugin "Custom Field" I got an error in many other Joomla places: E. g. If I change a user I get the message "Class 'SRCustomFieldHelper' not found"! But thanks to god the user settings get saved. But for a client this is very disturbing. Have you any idea how I can solve this problem?

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3 months 2 weeks ago #12068 by solidres
Replied by solidres on topic No datas in admin reservation page
Hi,

To avoid this issue, please make sure that you are using latest Solidres version + Custom Field version.

If you upgrade Solidres but do not upgrade Custom Field plugin, it will cause compatibility issue.

Regards,

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