Coupon module for Experiences

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2 weeks 7 hours ago #21103 by Thellie
Coupon module for Experiences was created by Thellie
I'm a little astonished that there's no option of a Coupons module for Experiences... or am I missing something?

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2 weeks 6 hours ago #21104 by Thellie
Replied by Thellie on topic Coupon module for Experiences
I can't actually get the experience coupon to work at all - I put Valid From/To dates 10 Nov-1 Jan, and the coupon valid dates 1-31 Dec... add in the coupon code, enable coupons in the experience/publishing tab... but when I test to see if the discount is added in a booking, it still shows full price - no discount is appended in the reservation.

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1 week 5 days ago #21107 by solidres
Replied by solidres on topic Coupon module for Experiences
Hi,

Please make sure that:

1. Your book date matches the coupon valid dates.
2. If you are logged in, please make sure that the Customer group match your coupon customer group
3. Make sure that your coupon is assigned to the current experience

If this issue persist, please raise a new private support ticket and provide us your website info, we will check it further for you.

Regards,
The following user(s) said Thank You: Thellie

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1 week 5 days ago #21109 by Thellie
Replied by Thellie on topic Coupon module for Experiences
Okay, it was me... I think the method of using the coupon may have changed since the last time I set some up... about 4-5 yrs ago?

You (now) have to enter the code, press CHECK, and if it is valid, then you have to click a link to enter it as part of the reservation process.

It seems pretty complicated and cumbersome for potential guests, doesn't it?
Is there not an easier way to do it - so that when the code is entered, and the booking is submitted, it automatically adds it to the process. If the code is not valid, is there a way to use AJAX to inform immediately that there is a problem?

Also the check I'm not a robot below is ridiculously long...

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6 days 11 hours ago #21112 by solidres
Replied by solidres on topic Coupon module for Experiences
Hi,

Yes, the coupon applying steps for experience changed to make it easier for user in different devices like mobile. We will consider improving this process for future releases.

About the captcha: the length of the validation decided by Google Recaptcha.

Regards,

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5 days 7 hours ago #21113 by Thellie
Replied by Thellie on topic Coupon module for Experiences
Okay thanks.

What I have done for now, is to create language overrides for the en-GB language file. Hope fully that will be a bit clearer for guests.

Lines 39 and 40:
SR_COUPON_ENTER="Enter coupon code (Optional) Must click CHECK to confirm validity -->"
SR_COUPON_ACCEPTED="Coupon is valid -->"

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