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Prebooking
- Macek
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5 years 6 months ago #15591
by Macek
Replied by Macek on topic Prebooking
Hi,
try to imagine this situation (I have te same situation every month):
1/ more customers make the reservation for the same room (only 1 left) the same day
2/ paymen is by wire, not online, so
3/ both reservations are pending and waiting for payment
4/ next day I receive payment for both reservations, but I can accept 1 only (only 1 room is left) and cancel the other and back money to second customer
How to awoid this? If first customer makes the reservation, other customers has to see there is pending reservation with hint - come here is the reservation is accepted (payed) or declined (before not payed in 3, 4, ... x days - depend on setting of property).
try to imagine this situation (I have te same situation every month):
1/ more customers make the reservation for the same room (only 1 left) the same day
2/ paymen is by wire, not online, so
3/ both reservations are pending and waiting for payment
4/ next day I receive payment for both reservations, but I can accept 1 only (only 1 room is left) and cancel the other and back money to second customer
How to awoid this? If first customer makes the reservation, other customers has to see there is pending reservation with hint - come here is the reservation is accepted (payed) or declined (before not payed in 3, 4, ... x days - depend on setting of property).
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- solidres
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5 years 6 months ago #15597
by solidres
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Replied by solidres on topic Prebooking
Hi,
We will move your topic into our Feature Request forum so that we can consider it for future releases.
Regards,
We will move your topic into our Feature Request forum so that we can consider it for future releases.
Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
The following user(s) said Thank You: olavoy, Macek
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