prices not calculated

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7 years 3 months ago #9324 by depy
prices not calculated was created by depy
I created an experience and when i pick from frontend 2 adults and 1 child age 3-12 it shows the total on booking page 0.00 , when it should calculate it like: 50 euros for each adult and 25 for the child...I attach the price configuration and how it looks in frontend please help.
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7 years 3 months ago #9329 by solidres
Replied by solidres on topic prices not calculated
Hi,

Thank you for contacting us.

If you have any issues, please raise a new support ticket (under menu Support - Tickets), then provide us your website address and admin account, we will check your configuration and assist you to complete it.

Regards,

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7 years 2 months ago #9356 by depy
Replied by depy on topic prices not calculated
Hello there,

We resolved the issue but let me describe again .... because it is a major issue !

Out joomla was a version 3.6.5 version with Travel Kit installed ! When we installed Solidres in the site and configured in order to work properly using experiences for booking ...prices in the front end were not calculated....

The solution to this issue was to create a template override to the mod_sr_experience_list and mod_sr_experience_search. Otherwise simply does not work !
From developer point of view template override is used when you want to change the way a page is not in order a module to work ...if you understand what i mean ...
If this cannot otherwise be implemented just include the override to the installer...

Also this is not mentioned in the documentation a a configure step...

I spent 30 hours to find it out ...because of this ...

Steps to reproduce:
1. Take an empty joomla
2. install the modules needed
3. configure the experiences
4. try to book

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7 years 2 months ago #9357 by solidres
Replied by solidres on topic prices not calculated
Hi,

We are not able to replicate this issue, so you should create new support ticket and provide us your website address + admin account so that we can check it.

Regards,

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7 years 2 months ago #9358 by solidres
Replied by solidres on topic prices not calculated
Hi,

And attached are the screenshot of our test site, it worked perfectly.

So the problem is not from our product, that's why we asked you to provide us your website address so that we can check it, but until now you've not provided your website address.

Regards,
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7 years 2 months ago #9359 by depy
Replied by depy on topic prices not calculated
Read again what i said above...If you want to test and reproduce it do it otherwise do not ..
It is up to you ... if you want the best of your product do the steps i said...

Since i have found a way to make it work ..then i cannot give a url ...

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