email after booking

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6 years 8 months ago #9894 by gmonamour
email after booking was created by gmonamour
Hi,
after a booking there is any email.
I mean that the user does not receive the confirmation email and the owner too.
If i try to send manually the invoice to the user it works.
Some help, please?
Thanks a lot

My site with Solidres www.gmonamour.it/

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6 years 8 months ago #9897 by solidres
Replied by solidres on topic email after booking
Hi,

What is your current Joomla email configuration: PHP Mail or SMTP mail?

Regards,

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6 years 8 months ago - 6 years 8 months ago #9900 by gmonamour
Replied by gmonamour on topic email after booking
PHP mail

My site with Solidres www.gmonamour.it/
Last edit: 6 years 8 months ago by gmonamour.

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6 years 8 months ago #9907 by solidres
Replied by solidres on topic email after booking
Hi,

You should configure your Joomla to send email via SMTP as it is a more reliable way to send email.

Regards,

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6 years 8 months ago #9917 by gmonamour
Replied by gmonamour on topic email after booking
Hi,
I set the send mail to SMTP. The configuration is correct because I receive the email test.
But, about Solidres, when I book the apartment there is no email for me and for the guest.
regards

My site with Solidres www.gmonamour.it/

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6 years 8 months ago #9922 by solidres
Replied by solidres on topic email after booking
Hi,

Please raise a new support ticket, we will check it for you.

Regards,

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