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Offline Payment CC Info

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6 months 3 weeks ago - 6 months 3 weeks ago #16239 by lakebound45
Offline Payment CC Info was created by lakebound45
When a reservation is made I am getting the New reservation email but the last half of the credit card information is not in the email. I thought the number was split up between email and in the back end. I can see the begging of the number in the back end but in the email I get does not have the other half of the number. Is that info supposed to come in the new reservation email that has all the other info in it? Or does it come in a separate email? Where do you go to set up the Asset Email? Now that the reservation has been done is it still possible to get this email some how? If in the New reservation where in that email is it supposed to be located? Please Help!
I have an image of the new reservation email that I can send to some one.
Thanks
Last edit: 6 months 3 weeks ago by lakebound45. Reason: adding additional question

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6 months 3 weeks ago #16244 by solidres
Replied by solidres on topic Offline Payment CC Info
Hi,

The card number is divided into 2 parts, the first part is in email and the second part is in backend. If it does not work like that for you, please raise a new support ticket and provide us your website info, we will check it further for you.

Regards,

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