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Issue on booking step 2
- Dol
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1 year 6 months ago - 1 year 6 months ago #20203
by Dol
Issue on booking step 2 was created by Dol
Hi all,
I'm testing the component, the free version to beginning.
I have created one establishment with 5 rooms.
Theses rooms are free and price is set to 0.
Paiement method is set on "pay later".
I have created a menu link to access to the etablishment and view the rooms.
So, I have selected a room, set the incoming and outcoming dates, valid my choice, filled the form with my personnal information.
I'm now on the second step where I must check details and click on a checkbox to validate conditions and legal mentions before going on the final step 3.
But here comes the first issue: the checkbox est disabled.
Just in case, I go back to the form and fill all optionnal field.
But the checkbox remains disabled.
Okay, that doesn't matter.
I want to test to the end so I open the dev console and delete the disabled attribute, click on the checkbox and click on the validation button.
And here comes the second issue: an error message saying "Empty solution not allowed"*.
(* translated form french 'cause the website is in french language).
Well, you understand that I'm a little bit annoyed by these issues.
So, thank in advance to anyone would can tell me what is wrong and/or how to fix theses problems.
Best regards,
Dol.
I'm testing the component, the free version to beginning.
I have created one establishment with 5 rooms.
Theses rooms are free and price is set to 0.
Paiement method is set on "pay later".
I have created a menu link to access to the etablishment and view the rooms.
So, I have selected a room, set the incoming and outcoming dates, valid my choice, filled the form with my personnal information.
I'm now on the second step where I must check details and click on a checkbox to validate conditions and legal mentions before going on the final step 3.
But here comes the first issue: the checkbox est disabled.
Just in case, I go back to the form and fill all optionnal field.
But the checkbox remains disabled.
Okay, that doesn't matter.
I want to test to the end so I open the dev console and delete the disabled attribute, click on the checkbox and click on the validation button.
And here comes the second issue: an error message saying "Empty solution not allowed"*.
(* translated form french 'cause the website is in french language).
Well, you understand that I'm a little bit annoyed by these issues.
So, thank in advance to anyone would can tell me what is wrong and/or how to fix theses problems.
Best regards,
Dol.
Last edit: 1 year 6 months ago by Dol.
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- Dol
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1 year 6 months ago #20204
by Dol
Replied by Dol on topic Issue on booking step 2
I think I solved my problem.
I had configured, in the "publication" tab of the establishment, the captcha on invisible recaptcha, which works very well on all the forms on the site.
And here I just tested by removing the captcha and I no longer have a problem.
I also tested with a classic recapta v2 and it also works.
So the problem is linked to the use of invisible recaptcha.
I had configured, in the "publication" tab of the establishment, the captcha on invisible recaptcha, which works very well on all the forms on the site.
And here I just tested by removing the captcha and I no longer have a problem.
I also tested with a classic recapta v2 and it also works.
So the problem is linked to the use of invisible recaptcha.
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- solidres
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1 year 6 months ago #20208
by solidres
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Replied by solidres on topic Issue on booking step 2
Hi,
Thank you for your report, we will check this issue in our setup to confirm.
Regards,
Thank you for your report, we will check this issue in our setup to confirm.
Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
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