PayPal subscription payment

Hello support team,

I tested the PayPal payment procedure through the subscription form. The problem is that the euro price for the subscription is changed into us dollars when arriving on the PayPal payment page. Can you explain how this can be? And how can I make sure the price is also in euro on the PayPal payment page?

Waiting for your reply.

Best regards,
Sandra

Hi,

Please make sure that your default currency set in Solidres Options is Euro and try again.

Regards,

Hi support team,

Euro was already my default currency in Solidres options. In my PayPal account I have Euro as the primary currency and us dollars as the secondary currency. Still the subscription price is shown in us dollars on the PayPal payment page. Do you have any idea what I can do to solve this problem?

Best regards,
Sandra

Hi,

Please raise a new support and provide us your website address and admin account, we will check it for you.

Regards,

Hi support team,

The problems seems to be solved already. Thanks for the support.

Best regards,
Sandra