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Status change - different emails
- Macek
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5 years 8 months ago #15215
by Macek
Status change - different emails was created by Macek
Hi,
when customer makes the reservation, email with reservation is send. When status is changed, only one specific email SR_RESERVATION_STATUS_CHANGE_EMAIL_CONTENT is sent.
Questions:
1/ Is possible to sent different emails depending on status change?
a/ if the reservation is confirmed - welcome email - "Hi, your reservation is confirmed, the map is ...., cyou can find the keys ..., wifi passwords, ... " etc.
2/ when the reservation is canceled - "Hi, your reservation is canceled, send us why and we will send you 10 % bonus for nex reservation"
etc.
Regards,
Tom
when customer makes the reservation, email with reservation is send. When status is changed, only one specific email SR_RESERVATION_STATUS_CHANGE_EMAIL_CONTENT is sent.
Questions:
1/ Is possible to sent different emails depending on status change?
a/ if the reservation is confirmed - welcome email - "Hi, your reservation is confirmed, the map is ...., cyou can find the keys ..., wifi passwords, ... " etc.
2/ when the reservation is canceled - "Hi, your reservation is canceled, send us why and we will send you 10 % bonus for nex reservation"
etc.
Regards,
Tom
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- groovezog
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4 years 2 months ago #17992
by groovezog
Replied by groovezog on topic Status change - different emails
I have the same need. Did you ever figure out a solution for this? Thanks.
The following user(s) said Thank You: olavoy
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- olavoy
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2 years 4 months ago #19474
by olavoy
Replied by olavoy on topic Status change - different emails
Any solution on this?
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- solidres
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2 years 4 months ago #19481
by solidres
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Replied by solidres on topic Status change - different emails
Hi,
Yes, it is possible with the new Status's Email Text field (screenshot).
Regards,
Yes, it is possible with the new Status's Email Text field (screenshot).
Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
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- joomleb
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2 years 4 months ago #19482
by joomleb
Replied by joomleb on topic Status change - different emails
Hi guys,
Please, Does this apply to both Properties and Experiences?
Please, Does this apply to both Properties and Experiences?
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- solidres
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2 years 4 months ago #19488
by solidres
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Replied by solidres on topic Status change - different emails
Hi,
It is applied for property only at this moment.
Regards,
It is applied for property only at this moment.
Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
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