Status change - different emails

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4 years 9 months ago #15215 by Macek
Status change - different emails was created by Macek
Hi,
when customer makes the reservation, email with reservation is send. When status is changed, only one specific email SR_RESERVATION_STATUS_CHANGE_EMAIL_CONTENT is sent.

Questions:
1/ Is possible to sent different emails depending on status change?
a/ if the reservation is confirmed - welcome email - "Hi, your reservation is confirmed, the map is ...., cyou can find the keys ..., wifi passwords, ... " etc.
2/ when the reservation is canceled - "Hi, your reservation is canceled, send us why and we will send you 10 % bonus for nex reservation"
etc.

Regards,

Tom

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3 years 4 months ago #17992 by groovezog
Replied by groovezog on topic Status change - different emails
I have the same need. Did you ever figure out a solution for this? Thanks.
The following user(s) said Thank You: olavoy

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1 year 6 months ago #19474 by olavoy
Replied by olavoy on topic Status change - different emails
Any solution on this?

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1 year 6 months ago #19481 by solidres
Replied by solidres on topic Status change - different emails
Hi,

Yes, it is possible with the new Status's Email Text field (screenshot).

Regards,
Attachments:

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1 year 6 months ago #19482 by joomleb
Replied by joomleb on topic Status change - different emails
Hi guys,
Please, Does this apply to both Properties and Experiences?

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1 year 6 months ago #19488 by solidres
Replied by solidres on topic Status change - different emails
Hi,

It is applied for property only at this moment.

Regards,

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