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Overbooking warning

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2 months 15 hours ago #15220 by Macek
Overbooking warning was created by Macek
Hi,
It is easy to confirm more number of reservations than number rooms available.
1/ Is possible to check overbooking, grapicaly, by warning, etc.? Overbooking = more bookings for same type of room than rooms available.
2/ how do you prevent overbooking in Solidres?
Regards,
Tom

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2 months 6 hours ago #15222 by solidres
Replied by solidres on topic Overbooking warning
Hi,

Overbooking checking is applied for guests only in front end.

For staffs, we design the system to give them more flexibility if they intend to make overbooking by changing the reservation statuses. If they amend the reservation, overbooking checking is still applied for them.

Regards,
The following user(s) said Thank You: Macek

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1 month 1 week ago #15349 by Macek
Replied by Macek on topic Overbooking warning
Hi,
1/ if more reservations are made, can admin confirm more reservations (after payment, ...) for the same date, or the system check it?
2/ If the system doesnot check it, how can I prevent to confirm reservation for the same room?

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1 month 1 week ago - 1 month 1 week ago #15361 by solidres
Replied by solidres on topic Overbooking warning
Hi,

As we said above, the system will check overbooking if staff amend reservation (using button Amend), if they just change the reservation status, then there is no checking.

For staffs, they should look at the Calendars menu to see if there are any existing reservations for their selected days.

Regards,
Last edit: 1 month 1 week ago by solidres.
The following user(s) said Thank You: Macek

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2 weeks 5 days ago #15592 by Macek
Replied by Macek on topic Overbooking warning
Hi,
1/ I have made 2 reservations for the same room (1 available only) and for the same days
2/ I have changed status to Confirmed for both of them
3/ I see only 1 reservation in calendar

Reccomendations - must ghave:
1/ There should be warning if no room is left and stuff want to confirm the room
2/ there should visible both reservations in calendar to find ovebooking

Regards,

Tom

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