Skip to main content

Support Policy

We only provide official support for Solidres's subscribers, all subscribers can request support by using forum or support ticket system. For more information please check our Support Policy at www.solidres.com/support-policy

Customers cannot save Feedback from site

More
3 years 9 months ago - 3 years 9 months ago #19566 by biosphaera
Customers cannot save Feedback from site was created by biosphaera
j4 and feedback plugin 1.2.6 - php 8.1

The customer have a JLIB_APPLICATION_ERROR_SAVE_NOT_PERMITTED message on the site whenever he tries to save a feedback.

The server logs seems ok, says
2023-01-09T11:53:00+00:00 INFO 93.185.115.35 controller Holding edit ID com_solidres.edit.feedback.440 Array ( [0] => 440 )
2023-01-09T12:01:43+00:00 INFO 93.185.115.35 controller Releasing edit ID com_solidres.edit.feedback.440 Array ( )
Last edit: 3 years 9 months ago by biosphaera.

Please Log in or Create an account to join the conversation.

More
3 years 9 months ago #19567 by joomleb
Replied by joomleb on topic Customers cannot save Feedback from site
Hi @biosphaera

Can you activate the Debug System and Error Reporting to see if there are some more details ?

About the Feedback 1.2.6 plugin, I still have back these 2 important Bugs: www.solidres.com/forum/report-bugs/11578...-on-j4?start=6#19548
Please, Can you confirm them ?

Please Log in or Create an account to join the conversation.

More
3 years 9 months ago #19572 by biosphaera
Replied by biosphaera on topic Customers cannot save Feedback from site
I use the feedback plugin (and solidres in general) just for experiences, so I can't verify these bugs:
13 - BUG - Property > Scores tab > Progress-bars not loading
14 - BUG - navbar & sortfilterbar

Please Log in or Create an account to join the conversation.

More
3 years 7 months ago #19766 by biosphaera
Replied by biosphaera on topic Customers cannot save Feedback from site
I still cannot save feedback, same error, updated solidres to last version last week

Please Log in or Create an account to join the conversation.

Moderators: solidres

All the things you need to make your work easier. Did you like Solidres?