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Error when trying to confirm a reservation

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3 weeks 1 day ago #13798 by luzia
Hi, I'm experiencing an error when a customer tries to confirm a booking. This is the error:

0 Call to undefined method SRCustomFieldHelper::setFieldDataValues()

I'll appreciate your help.

lluzia

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3 weeks 1 day ago #13800 by solidres
Replied by solidres on topic Error when trying to confirm a reservation
Hi,

If you upgrade your Solidres, you should also upgrade your Custom Field plugin and other plugins to get the maximum compatibility:

www.solidres.com/documentation/joomla-do...tallation/48-upgrade

Regards,

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3 weeks 16 hours ago #13802 by luzia
Replied by luzia on topic Error when trying to confirm a reservation
Hi, I've got the latest Solidres version, and I noticed that I need to do a few plugins upgrades, however, I'm unable to do it, is this related to my subscription?
Regards,

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3 weeks 14 hours ago #13803 by solidres
Replied by solidres on topic Error when trying to confirm a reservation
Hi,

We've checked your and your subscription was expired, please consider to renew your subscription in order to download new updates.

Regards,

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2 weeks 3 days ago #13848 by luzia
Replied by luzia on topic Error when trying to confirm a reservation
Hi, as recommended, I renewed my subscription and updated everything that was required; however, I am still getting a below error when I try to use a component, is it related to Solidres itself or to an override template?

Best regards

0 - An error has occurred.

Call to undefined method POMO_Reader::POMO_Reader()

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2 weeks 3 days ago #13856 by solidres
Replied by solidres on topic Error when trying to confirm a reservation
Hi,

This error is from other extensions, not from Solidres.

If you want us to check it for you, please raise a new support ticket and provide us your website info.

Regards,
The following user(s) said Thank You: luzia

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