not save configuration

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3 years 10 months ago #16860 by urgeghe
not save configuration was created by urgeghe
hi, please: If I try to save configuration: prnt.sc/sl9qhf
but I can't select: prnt.sc/sl9qt6

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3 years 10 months ago #16862 by solidres
Replied by solidres on topic not save configuration
Hi,

Please make sure that you add statuses in Solidres backend > System > Statuses, then re-save your configuration and try again.

Regards,

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3 years 10 months ago #16867 by urgeghe
Replied by urgeghe on topic not save configuration
Hi, thanks: here? prnt.sc/snchfo yes I add Italy. correct?

please: I don't have preview image in facebook: prnt.sc/sncg0c If I share: bookingtours.it/it/arte-e-cultura/experi...-in-sardegna-47.html

why?
I add in file robot.txt allow: images
not work

thanks

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3 years 10 months ago #16875 by solidres
Replied by solidres on topic not save configuration
Hi,

1. Please go to the correct "Statuses" menu (screenshot).

2. Please raise a new support ticket and provide us your website info, we will check it further for you.

Regards,
Attachments:

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3 years 10 months ago #16877 by urgeghe
Replied by urgeghe on topic not save configuration
ho... mmm prnt.sc/somfww

where I can send you the access admin?

thanks

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3 years 10 months ago #16896 by solidres
Replied by solidres on topic not save configuration
Hi,

From the screenshot we can see that you are using v2.7.0, you should upgrade to latest version and try again.

As your subscription was expired, please renew your subscription to request our support in our private support ticket system.

Regards,

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