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Adora configuration
- pbadmin
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9 years 2 months ago #5208
by pbadmin
Adora configuration was created by pbadmin
Hi,
I'm first timer. I have just installed latest Solidres (0.8.0) on my ubuntu virtual machine. I purchased HUB subscription. I went thru the initial configuration and then installed Adora template. However, I'm getting a blank home page (only contains the empty footer). I have to type <domain>/index.php/dashboard or /index.php/sunflower to access these pages.
What am I doing wrong? I saw the Adora documentation but I think these are optional.
I'm first timer. I have just installed latest Solidres (0.8.0) on my ubuntu virtual machine. I purchased HUB subscription. I went thru the initial configuration and then installed Adora template. However, I'm getting a blank home page (only contains the empty footer). I have to type <domain>/index.php/dashboard or /index.php/sunflower to access these pages.
What am I doing wrong? I saw the Adora documentation but I think these are optional.
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- vietvh
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9 years 2 months ago #5211
by vietvh
Replied by vietvh on topic Adora configuration
Hi,
Could you create a new support ticket with your website address and an admin account so that we can check it for you?
You can also enable Error Reporting in Joomla so that it can output the real error message instead of blank page, it will help us to troubleshoot this issue.
Regards,
Could you create a new support ticket with your website address and an admin account so that we can check it for you?
You can also enable Error Reporting in Joomla so that it can output the real error message instead of blank page, it will help us to troubleshoot this issue.
Regards,
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- pbadmin
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9 years 2 months ago #5224
by pbadmin
Replied by pbadmin on topic Adora configuration
Thanks for the reply.
I needed to follow Adora documentation steps. So was able to figure it out.
I have two questions though since you're online
1. I'm not able to access the Dashboard after Adora config. Keep saying I'm not authorized.
2. The filter module is not showing any prices. It's showing empty box.
I needed to follow Adora documentation steps. So was able to figure it out.
I have two questions though since you're online
1. I'm not able to access the Dashboard after Adora config. Keep saying I'm not authorized.
2. The filter module is not showing any prices. It's showing empty box.
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- vietvh
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9 years 2 months ago #5225
by vietvh
Replied by vietvh on topic Adora configuration
Hi,
1) and 2) There are 2 types of Dashboard in Solidres: Customer Dashboard and Hub Dashboard, as I am not sure which one you are referring to therefore please check these documentation:
www.solidres.com/documentation/13-config...d-customer-dashboard
www.solidres.com/documentation/12-instal...nitial-configuration
I hope they could help you to configure the Dashboard properly.
I also attach a screenshot for price range configuration in backend for easier reference.
Regards,
1) and 2) There are 2 types of Dashboard in Solidres: Customer Dashboard and Hub Dashboard, as I am not sure which one you are referring to therefore please check these documentation:
www.solidres.com/documentation/13-config...d-customer-dashboard
www.solidres.com/documentation/12-instal...nitial-configuration
I hope they could help you to configure the Dashboard properly.
I also attach a screenshot for price range configuration in backend for easier reference.
Regards,
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- pbadmin
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9 years 2 months ago - 9 years 2 months ago #5229
by pbadmin
Replied by pbadmin on topic Adora configuration
Thanks for the help. Both issues are fixed now.
Another issue.
IE 11 is not able to handle price filter. You first get the spinning wheel then it will either display the page without the assets/hotels or will take you to another page showing only the pictures of the assets.
I don't see this problem with chrome. Did test this on IE 11?
Another issue.
IE 11 is not able to handle price filter. You first get the spinning wheel then it will either display the page without the assets/hotels or will take you to another page showing only the pictures of the assets.
I don't see this problem with chrome. Did test this on IE 11?
Last edit: 9 years 2 months ago by pbadmin.
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- vietvh
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9 years 2 months ago #5233
by vietvh
Replied by vietvh on topic Adora configuration
Hi,
We are checking this issue, we will get back to you as soon as possible.
Regards,
We are checking this issue, we will get back to you as soon as possible.
Regards,
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