How to report the availability of a room?

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9 years 10 months ago #5880 by sandrodiiorio
How to report the availability of a room? was created by sandrodiiorio
hello to everyone
I have a problem with the availability calendar. I can not report the unavailability of a room. Can you give me some information on this? thanks

:whistle:

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9 years 10 months ago #5881 by Dead_Pig
Replied by Dead_Pig on topic How to report the availability of a room?
Hi
Аvailablity calendar shows information about whole room type. So, if you have at least one vacant room, its shows that roomtype is available for this days.
The following user(s) said Thank You: sandrodiiorio

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9 years 10 months ago #5882 by sandrodiiorio
Replied by sandrodiiorio on topic How to report the availability of a room?
Hello Dead Pig. Thanks for the attention.
I did a test. I booked a room for a few days by the front-end. In the reservations I confirmed the reservation. At this point, I should see the room is not available on the calendar, but the calendar does not detect it.

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9 years 10 months ago #5885 by Dead_Pig
Replied by Dead_Pig on topic How to report the availability of a room?
If at chosen room type more than one room, and other rooms is not booked - calendar works properly - it shows, that you have available rooms in this room type (despite the fact that one room in room type is occupied).

But if at chosen room type only one room, you booked it and confirmed reservation and nevertheless at calendar it's available, you should create support ticket, or wait vietvh - he always can help =)

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9 years 10 months ago #5886 by sandrodiiorio
Replied by sandrodiiorio on topic How to report the availability of a room?

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