error in coupon

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8 years 7 months ago #6345 by tuxor
error in coupon was created by tuxor
Hi, this is the case:

1-I created a coupon valid only from september 01 to september 30.
2-I search in availability module to checkin september 16 and checkout september 18.
3-Apply the coupon and all the tariffs are ok.
4-Then I search to checkin october 01 and checkout octuber 03 and the tarrifs have the price with the discount of the coupon. WHY?
If the coupon is available only from september 01 to september 30, why the price of the room has the discount if the check in is in october or another date.

I need to fix this to sell solidres to my client.

Thanks.

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8 years 7 months ago #6347 by vietvh
Replied by vietvh on topic error in coupon
Hi,

Please create a new support ticket with your website address and super admin account, we will check it for you.

Regards,

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8 years 7 months ago #6370 by tuxor
Replied by tuxor on topic error in coupon
I can't create a ticket, I sent you an email. How it's possible that support and updates is only for 6 months? isn't enought time to fix the bugs. And the support is not very good. I buyed a license and when expires the time, appears a lot bugs and errors that I need to fix manually. How it's possible?

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8 years 7 months ago #6373 by vietvh
Replied by vietvh on topic error in coupon
Hi,

When purchased a subscription, you understood and agreed with the support length. We make it very clear in our Buy Now page:

www.solidres.com/subscribe/levels

Bugs could come from a variety of sources: from the product itself, from Joomla, from hosting providers, template providers, 3rd extension provider and custom modification. If you want us to figure it out for you, you need to raise a support ticket and include all the needed details.

Regards,

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8 years 7 months ago #6382 by tuxor
Replied by tuxor on topic error in coupon
well, i've created the ticket. I hope you can fix it quickly because the client is angry for solidres don't works.
ticket
Thanks

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8 years 7 months ago #6386 by vietvh
Replied by vietvh on topic error in coupon
Hi,

We've just replied your ticket, please check it.

Regards,

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