Rexeravtion email alert and down payment

Dear suport,

I face the problem using the single license of solidres as follow :
- when I put the nominal for down payment of reservation, why always update failed response from the system ? Do we need the plugin ?
- Is there any feature to alert the hotel owner if there is new reservation come in ?

Thxnk you.

Hi,

1. Please elaborate more about your issue, you can have faster support by raising a new support ticket and include your website address + admin account so that we can check your site faster.

2. Owner can get notification via emails (default) as well as SMS (required SMS plugin).

Regards,

hi.
1. i will capture the error failed ad inform he address in separate ticket
2. how to configure email notif when reservation requested by customer come in ?

thx

Hi,

2. You can configure the main email in your asset - General - Email

Then you can specify additional emails in your asset - Publishing - Additional emails.

Regards,