Wrong room type when booking

Hi

I have a single asset - the guesthouse.
I have 24 rooms in the guesthouse.

The user goes to the list of rooms.
They press the select button under the room details.
They search the dates they want.
They select the number of rooms of that type that they want.
They fill in their name.
They press the button.

The page reloads and goes to the second screen - Guest Info and Payment.
The room that they end up booking is not the one they selected, but rather the last one on the list of rooms available.

Any ideas what is going wrong?

You can see for yourself at www.kwa-mkhabelelodge.co.za/index.php?op...sset&id=1&Itemid=438

Thanks
Brendon

Hi,

We checked and it worked perfectly except your own custom modification code. Solidres does not inject the room info into step 2 and step 3 like attached screenshot.

You should recheck your custom modification code and make sure it is correct.

Cheers,

Thanks for replying.

The only customisations I had done were CSS overrides.
I removed these and the error is still present.

How did you get to the second screenshot that you attached?
I never ever see that when I do a test booking.

Thanks
Brendon

Hi,

Nice week to you.

Solidres does not show room in reservation step 2 like this:

www.solidres.com/media/kunena/attachment...t_20170512_7e2e0.png

This screenshot was taken from your site while we did our test reservation.

You can check by using the "File Verification" feature in Solidres System Info page.

To avoid issues, you should use an original version (non modified).

Cheers,