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- fatal error when installing Solidres version 4.0.0 Alpha
Response time for ricket
- itdesk
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7 years 9 months ago #9841
by itdesk
Response time for ricket was created by itdesk
Response time is very slow from the author. I wish they should have response maximum within 3 days. Especially when you are giving support for 6 months. Plugin is very good. But very disappointed with response time.
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- vietvh
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7 years 9 months ago #9847
by vietvh
Replied by vietvh on topic Response time for ricket
Hi,
We've replied your ticket, we are always doing our best to resolve your tickets, however sometimes it is slow because of weekend and time zone differentiation:
www.solidres.com/support-policy
If you have any questions, just let us know and we are happy to help.
Regards,
We've replied your ticket, we are always doing our best to resolve your tickets, however sometimes it is slow because of weekend and time zone differentiation:
www.solidres.com/support-policy
If you have any questions, just let us know and we are happy to help.
Regards,
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