email not send after booking

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7 years 8 months ago #9997 by Rinaldo
email not send after booking was created by Rinaldo
Hi,

have nice day

i'm trying solidres free version for a project B&B and i have a trouble about notification email after booking

joomla version 3.7.4
php 7

i have already tested button email test: it works!
i tried to change email using gmail but nothing!
also after booking first this message appears


Thank you Rinaldo! Your reservation request fe117f30 has been sent to us, we will get back to you as soon as possible to confirm this reservation.

Click here to return to our home page.

and the link 'Click here' isnt correct (genova46.it/Genova46 Suite&Room but this page not exist)


then after click for refresh appears:

Grazie Rinaldo! Il tuo numero di prenotazione 392eff97 è stato completato con successo.

Abbiamo inviato una e-mail di conferma a This email address is being protected from spambots. You need JavaScript enabled to view it.
Abbiamo ache notificato a Genova46 Suite&Room circa il tuo soggiorno
Clicca qui per tornare alla nostra homepage.

and the link 'Clicca qui' is correct (genova46.it)

In any case, the mail is not sent to the client or to the administrator

at last i have tried with smtp but nothing
but if i use the ckeck 'Notify the customer via email' from Booking lists then email works

thanks in advance for your help

best regards

rinaldo

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7 years 8 months ago #9999 by Rinaldo
Replied by Rinaldo on topic email not send after booking
Sorry ... i discovered a fresh install of solidres with your data test in another site and email works fine.
I will provided to remove and reinstall solidres on the site with trouble
Thanks for your attention

Best regards

Rinaldo

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