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- gmonamour
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7 years 8 months ago #10048
by gmonamour
My site with Solidres www.gmonamour.it/
there are no people to select on booking was created by gmonamour
Hi,
I'm testing the HUB system.
So, I have an apartment where can stay max 2 adult2 and max 2 children. I set max occupancy 4, 2 adults and 2 children. It works fine.
Now, I have another apartment where can stay max 4 guest. It does not matter if they are adults or children. So, I set only max occupancy 4.
By this way I have an issue when try to book: It is impossible to set the number of guests.
You can see what i mean on my screenshot
Could you help me please?
I'm testing the HUB system.
So, I have an apartment where can stay max 2 adult2 and max 2 children. I set max occupancy 4, 2 adults and 2 children. It works fine.
Now, I have another apartment where can stay max 4 guest. It does not matter if they are adults or children. So, I set only max occupancy 4.
By this way I have an issue when try to book: It is impossible to set the number of guests.
You can see what i mean on my screenshot
Could you help me please?
My site with Solidres www.gmonamour.it/
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- solidres
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7 years 8 months ago #10054
by solidres
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Replied by solidres on topic there are no people to select on booking
Hi,
In your room type setting - Publishing, make sure that you enable adult and child option.
Regards,
In your room type setting - Publishing, make sure that you enable adult and child option.
Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
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- gmonamour
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7 years 8 months ago - 7 years 8 months ago #10061
by gmonamour
My site with Solidres www.gmonamour.it/
Replied by gmonamour on topic there are no people to select on booking
Hi,
Yes, the adult and child option was enable. The issue came from the fact that I have set only max occupancy 4, without the max number of adults and children.
Now, this issue is gone away but i notice something else.
As you can see from my new screenshots the max occupancy is 4 but on the "max guest", reported at right of the photoslider, there is 4 adult(s) - 3 child(ren). As my concern 4 adult(s) - 3 child(ren is not the max guest; the max guest is 4.
Is there a way to show the real max occupancy instead of adults and children possibility?
Or better, is there a way to show both: the real max occupancy and the adults and children possibility
Best regards
Yes, the adult and child option was enable. The issue came from the fact that I have set only max occupancy 4, without the max number of adults and children.
Now, this issue is gone away but i notice something else.
As you can see from my new screenshots the max occupancy is 4 but on the "max guest", reported at right of the photoslider, there is 4 adult(s) - 3 child(ren). As my concern 4 adult(s) - 3 child(ren is not the max guest; the max guest is 4.
Is there a way to show the real max occupancy instead of adults and children possibility?
Or better, is there a way to show both: the real max occupancy and the adults and children possibility
Best regards
My site with Solidres www.gmonamour.it/
Last edit: 7 years 8 months ago by gmonamour. Reason: Add screenshot
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7 years 8 months ago #10067
by solidres
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Replied by solidres on topic there are no people to select on booking
Hi,
We can confirm this, it affects layout style 2 and style 3. We will fix this inconsistency in v2.2.0.
Regards,
We can confirm this, it affects layout style 2 and style 3. We will fix this inconsistency in v2.2.0.
Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
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- gmonamour
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7 years 8 months ago #10079
by gmonamour
My site with Solidres www.gmonamour.it/
Replied by gmonamour on topic there are no people to select on booking
Thanks, I'm going to wait for your fix.
In the meanwhile could you tell me where is the language file to translate "adult(s)" and "child(dren)"? (I mean always on the Max guests)
They are not on component > com_solideres > language
Thanks
Regards
In the meanwhile could you tell me where is the language file to translate "adult(s)" and "child(dren)"? (I mean always on the Max guests)
They are not on component > com_solideres > language
Thanks
Regards
My site with Solidres www.gmonamour.it/
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7 years 8 months ago #10091
by solidres
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Replied by solidres on topic there are no people to select on booking
Hi,
Please update to v2.2.0 and try again, those ''adult and 'child' strings are already translatable.
Regards,
Please update to v2.2.0 and try again, those ''adult and 'child' strings are already translatable.
Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
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