syncronize the joomla user accounts to solidres users block the filling data

Hi,
after I fixed the synchronization of the users like on my previous topic #10081 I discovered an issue.
When a really new user make his first booking the Solidres system registers the user to the site with all the personal informations (custom field). This works fine.
When I synchronize an existing user, editing him on Joomla user system, the Solidres system creates a Solidres account only with name, username, email and password.
Now, if a synchronized user try to make his first Solidres reservation he have to write all his datas. But after he confirms the booking, Solidres does not register the user data. So, all the new user fields remain empty (there are only name, username, email and password).
I think that Solidres system has to register the user data at the first booking when the data are missing and the user is already registered on the site.
I hope you understand me.
Could you help me, please?
Thanks a lot
Best regards

Hi, any news for this issue?
regards

Hi,

Solidres only record the customer information when they register account via Solidres booking form (step 2).

If your customer account are created by syncing in back-end and then they make reservation in front end, their information won't be saved.

They should go into their Customer profile and add their information, then save it. Further booking will load those information and automatically fill them into booking form.

Regards,

Hi,
thanks for your replay.
Yes, I understand that there is a way to add sync customer information. But, I think that we have to create the easiest way to the customers that are not good.
Perhaps, you could show the same check that there is when someone book without log-in.
The one I signed on my screenshot.
Best regards