Room availabilty issue

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7 years 3 months ago #11038 by perryworld
Room availabilty issue was created by perryworld
Hi,

We are new to Solidres and have set up a site at thelambinncongleton.co.uk.

When we check the availabilty of a room we get the message
We found no matched rooms for your search from 25-01-2018 to 25-01-2018, please adjust your booking dates or room options

You can see this if you login to the frontend using steve / steve for the credentials. - or are we missing something obvious
We think we have set things up properly so are not sure why this is happening

Any help would really be appreciated

Thanks
Rich

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7 years 3 months ago #11041 by solidres
Replied by solidres on topic Room availabilty issue
Hi,

Please make sure that:

1. All of your custom template override must be disabled.

2. You have at least 01 room type with 01 room.

Regards,

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7 years 3 months ago #11042 by perryworld
Replied by perryworld on topic Room availabilty issue
Hi,

Thanks for your reply.

We are new to Solidres so we may have missed something obvious!

We don't have any overrides set up.
We have set up a room (see attachment) - this did work when we first set it up a while ago and the client now want us to implement it and we get this error.

If you need to look at the admin area we can set up a test account

Any help would really be appreciated

Thanks
RIch
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