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Room availabilty issue
- perryworld
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7 years 3 months ago #11038
by perryworld
Room availabilty issue was created by perryworld
Hi,
We are new to Solidres and have set up a site at thelambinncongleton.co.uk.
When we check the availabilty of a room we get the message
We found no matched rooms for your search from 25-01-2018 to 25-01-2018, please adjust your booking dates or room options
You can see this if you login to the frontend using steve / steve for the credentials. - or are we missing something obvious
We think we have set things up properly so are not sure why this is happening
Any help would really be appreciated
Thanks
Rich
We are new to Solidres and have set up a site at thelambinncongleton.co.uk.
When we check the availabilty of a room we get the message
We found no matched rooms for your search from 25-01-2018 to 25-01-2018, please adjust your booking dates or room options
You can see this if you login to the frontend using steve / steve for the credentials. - or are we missing something obvious
We think we have set things up properly so are not sure why this is happening
Any help would really be appreciated
Thanks
Rich
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7 years 3 months ago #11041
by solidres
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Replied by solidres on topic Room availabilty issue
Hi,
Please make sure that:
1. All of your custom template override must be disabled.
2. You have at least 01 room type with 01 room.
Regards,
Please make sure that:
1. All of your custom template override must be disabled.
2. You have at least 01 room type with 01 room.
Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
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- perryworld
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7 years 3 months ago #11042
by perryworld
Replied by perryworld on topic Room availabilty issue
Hi,
Thanks for your reply.
We are new to Solidres so we may have missed something obvious!
We don't have any overrides set up.
We have set up a room (see attachment) - this did work when we first set it up a while ago and the client now want us to implement it and we get this error.
If you need to look at the admin area we can set up a test account
Any help would really be appreciated
Thanks
RIch
Thanks for your reply.
We are new to Solidres so we may have missed something obvious!
We don't have any overrides set up.
We have set up a room (see attachment) - this did work when we first set it up a while ago and the client now want us to implement it and we get this error.
If you need to look at the admin area we can set up a test account
Any help would really be appreciated
Thanks
RIch
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