How do you manage multiple bookings for the same room?

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4 years 7 months ago #15256 by Macek
Hi,
if you have only 1 room left and more reservations are made, how do you process it (no online payments). Who is "winner" ;)
1/ who make reservation first
2/ who pay first
3/ How do you process it - are you waiting and check the payment everyday manually?
4/ Should the customer pay witin few days and if the payment is not done, you cancel the reservation?

Regards,

Tom

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4 years 7 months ago #15271 by solidres
Hi,

The system give 100% freedom in those scenarios for business owners to decide.

Regards,
The following user(s) said Thank You: Macek

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4 years 7 months ago #15350 by Macek
How can I see overlapping reservation? Can the system warn me or show warning in calendar or how can I simply see it to prevent overbooking?
Regards,
Tom

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4 years 7 months ago #15362 by solidres
Hi,

At this moment, to check overlapping reservations, you must use the search tool in the reservation list view to search for reservations in a given date range. However we will add new feature to make searching for duplicate reservations easier, please stay tuned.

Regards,
The following user(s) said Thank You: Macek

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4 years 7 months ago #15411 by Macek
Thank you. Must have function :)

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4 years 6 months ago #15633 by Macek
Reccomendations - must have to prevent overbooking:
1/ There should be warning if no room is left and stuff want to confirm the room
2/ there should visible both reservations in calendar to find ovebooking - just now is wisible only 1

Regards,

Tom

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