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jomres upgrade breaks Joomla site

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2 weeks 13 hours ago #15653 by ehcanada
jomres upgrade breaks Joomla site was created by ehcanada
Greetings ine sir. We are trying to upgrade solidres, but when we do, it breaks our gantry5 template on Joomla.
(modules are missing from the front end.)
Attachments:

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2 weeks 12 hours ago #15654 by ehcanada
Replied by ehcanada on topic jomres upgrade breaks Joomla site
JInstaller: :Install: Error SQL Duplicate entry '1' for key 'PRIMARY'
Extension Update: SQL error processing query: DB function failed with error number 1062
Duplicate entry '1' for key 'PRIMARY'
SQL =

INSERT INTO `#__sr_origins` (`id`, `scope`, `state`, `tax_id`, `is_default`, `name`, `color`) VALUES
(1,0,1,NULL,1,'Website', '#17748b'),
(2,0,1,NULL,0,'Walk-in', '#05386B'),
(3,0,1,NULL,0,'Phone', '#64458c'),
(4,0,1,NULL,0,'Email', '#41B3A3'),
(5,1,1,NULL,1,'Website', '#17748b'),
(6,1,1,NULL,0,'Walk-in', '#05386B'),
(7,1,1,NULL,0,'Phone', '#64458c'),
(8,1,1,NULL,0,'Email', '#41B3A3');

Package Update: There was an error installing an extension: com_solidres.zip
Before updating ensure that the update is compatible with your Joomla! installation.
You are strongly advised to make a backup of your installation before you start updating.

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2 weeks 3 hours ago #15660 by solidres
Replied by solidres on topic jomres upgrade breaks Joomla site
Hi,

Please raise a new support ticket and provide us your website info, including your phpMyAdmin account, we will check this issue further for you.

Regards,

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