Error installing Solidres: duplicate key in table '#_sr_geo_states

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5 months 2 weeks ago #20294 by glenanpl
Hello,
The configuration:
Solidres 3.0.1
Joomla 4.4.1
PHP 8.0, 8.1 and/or 8.2
I get an error message when installing Solidres
JInstaller: :Install: SQL error Can't write; duplicate key in table '#_sr_geo_states'
Extension installation aborted.
Package Install: There was an error installing an extension: com_solidres.zip
danger
Error installing package

I've tried simplifying the table and recompressing the archive, but it still doesn't work with more error messages.
The installation worked on another sub-domain on the same host with a Joomla 4.3.4 version.
Does anyone have any idea why this is happening?
Thanks for the feedback
PL
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5 months 2 weeks ago #20295 by solidres
Hi,

You should uninstall Solidres, then go to database and remove all remaining tables prefixed by "#__sr", then you can install it again to avoid that issue.

Regards,

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5 months 2 weeks ago #20304 by glenanpl
Hello,
I have tried several times, but without success at OVH.
I've tried locally and it's OK, but an error with the database for a transfer to OVH.
I had hosting with o2switch to test and now it works.
I'm continuing my investigations to find out if the application meets our needs.
Best regards,
PL

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5 months 2 weeks ago #20310 by solidres
Hi,

Make sure that you are using clean database that are not shared with any other programs.

Regards,

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3 months 1 week ago #20418 by Stefanos
Even if you use clean database, removing all "#__sr" tables, does not work for Joomla 5!
Also , CANNOT uninstall it.
Also the error is there for almost every Solidres version (6 different stable ones) installation tries.
It simply cannot be installed.
Any good TECHNICAL suggestions?

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3 months 1 week ago #20422 by solidres
Hi,

Solidres installation in Joomla 5 worked fine for us, you can test with a brand new Joomla 5 installation to confirm.

Make sure that you do not use Solidres installed in some 3rd template provider template quickstart packages.

Regards,

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