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Subject missing from Mail Catcher mails but only a certain subject
- wintercorn
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2 months 2 weeks ago #20968
by wintercorn
Subject missing from Mail Catcher mails but only a certain subject was created by wintercorn
Using CB and Auto Actions to send welcome emails to new users. It was working and the subject line was shown in Mail Catcher but it has stopped recently for some reason.
The emails are going out with the subject and being received by the user and a bcc Gmail account.
Screenshot attached.
All other emails are shown correctly, just not the Welcome email subject.
Any suggestions?
Thanks
The emails are going out with the subject and being received by the user and a bcc Gmail account.
Screenshot attached.
All other emails are shown correctly, just not the Welcome email subject.
Any suggestions?
Thanks
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- solidres
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2 months 1 week ago #20969
by solidres
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Replied by solidres on topic Subject missing from Mail Catcher mails but only a certain subject
Hi,
Please raise a new private support ticket and provide us your website information so we can check it further for you.
Regards,
Please raise a new private support ticket and provide us your website information so we can check it further for you.
Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
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- wintercorn
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2 months 1 week ago #20971
by wintercorn
Replied by wintercorn on topic Subject missing from Mail Catcher mails but only a certain subject
Where can I submit a support ticket? I can't see a link anywhere.
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2 months 1 week ago #20972
by solidres
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Replied by solidres on topic Subject missing from Mail Catcher mails but only a certain subject
Hi,
Please makes sure that your subscription is still active, then you will be able to access the Private support ticket under menu Support.
Regards,
Please makes sure that your subscription is still active, then you will be able to access the Private support ticket under menu Support.
Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
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- wintercorn
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2 months 1 week ago #20974
by wintercorn
Replied by wintercorn on topic Subject missing from Mail Catcher mails but only a certain subject
Oh I see. Expired in Feb so no support. I'll fix it myself.
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