Subject missing from Mail Catcher mails but only a certain subject

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2 months 2 weeks ago #20968 by wintercorn
Using CB and Auto Actions to send welcome emails to new users. It was working and the subject line was shown in Mail Catcher but it has stopped recently for some reason.

The emails are going out with the subject and being received by the user and a bcc Gmail account.

Screenshot attached.

All other emails are shown correctly, just not the Welcome email subject.

Any suggestions?

Thanks
Attachments:

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2 months 1 week ago #20969 by solidres
Hi,

Please raise a new private support ticket and provide us your website information so we can check it further for you.

Regards,

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2 months 1 week ago #20971 by wintercorn
Where can I submit a support ticket? I can't see a link anywhere.

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2 months 1 week ago #20972 by solidres
Hi,

Please makes sure that your subscription is still active, then you will be able to access the Private support ticket under menu Support.

Regards,

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2 months 1 week ago #20974 by wintercorn
Oh I see. Expired in Feb so no support. I'll fix it myself.

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