Half day

Hi,
I have an arrival and departure on the same day, travelers have booked and arrive on July 20 in the afternoon and another customer wants to book from the 18 to the 20 (departure on the 20th in the morning). Those who want to book from the 18 to the 20 it says that the 20 is not available. It is possible to have a departure and an arrival on the same day. Why doesn't it work?

Thank

Hi,

Solidres Property has 2 booking types:

1. Per night: check in = July 20. In this case another booking could be available if the checkout is July 20, for example July 18 to July 20 is available.

2. Per day: check in = July 20, that means the whole day is booked, it is not possible for another booking to have checkout in July 20.

Regards,

Hi,
Thanks for the feedback, but I can't find a way to get from day to night.
Can you guide me?
Thank

Hi,

If you want the same date that can have both check out and check in possible, you must set your property's Booking Type to Per night instead of Per day.

Regards,

Hi,
I found it, but I'm already on it by night and it doesn't work

Thank

Hi,

Please raise a new private support ticket and provide us with your website information, we will look into it for you.

Regards,