error in commission setup in hub plugin

Hello support,


I activated the commission button in Solidres Options screen. When I open the commission rates page in the back end I get the following error message:
An error has occurred.
500 Unknown column 'a.scope' in 'field list'

Can you explain why I get this error? And how can I solve this problem?

Best regards,
Sandra

Hi,

Please make sure that you are running latest version of Solidres and Hub plugin.

If this issue persists, please raise a new support ticket.

Regards,

Hi support team,

I didn't get an answer why the error occurred in the first place. Is it a bug in your code? Will this problem and/or bug be solved in your next release 2.6.0? I have been using Solidres developer for the last 2 years, and didn't need the commission feature before. I am unpleasantly surprised this type of problems still exists in Solidres. Therefore I feel hesitant to renew my subscription again.

Best regards,
Sandra

Hi,

We asked for more information 1 month ago and still haven't received any replies from you.

Are you using latest version of Solidres and Hub plugin?

Regards.

Hi,
Yes, i am using the latest version of the Solidres package. Only not the last hub plugin.

Best regards,
Sandra

Hi,

Solidres and its plugins have a tight integration, if you upgrade Solidres, you must also upgrade all plugins for maximum compatibility.

The upgrade procedure is described in details here:

www.solidres.com/documentation/joomla-do...tallation/48-upgrade

Regards,