Skip to main content

Support Policy

We only provide official support for Solidres's subscribers, all subscribers can request support by using forum or support ticket system. For more information please check our Support Policy at www.solidres.com/support-policy

Cannot install SpeedyTranslate_Full_Package_v1.10.0 on MySQL 8 - key too long

More
4 years 7 months ago #18940 by ollehar
This is the error I get:

JInstaller: :Install: Error SQL Specified key was too long; max key length is 1000 bytes
Extension Update: SQL error processing query: DB function failed with error number 1071
Specified key was too long; max key length is 1000 bytes
SQL =
CREATE TABLE `#__translations` (
`language_id` int(11) NOT NULL,
`reference_values` varchar(100) NOT NULL,
`reference_table` varchar(100) NOT NULL,
`reference_field` varchar(100) NOT NULL,
`original_value` mediumtext NOT NULL,
`value` mediumtext NOT NULL,
`published` tinyint(1) UNSIGNED NOT NULL DEFAULT '0',
PRIMARY KEY (`language_id`, `reference_values`, `reference_table`, `reference_field`)
) ENGINE=MyISAM;
Package Install: There was an error installing an extension: com_speedytranslate.zip

Known issue on MySQL 8?
The topic has been locked.
More
4 years 7 months ago - 4 years 7 months ago #18941 by ollehar
Seems like the problematic SQL is in file backend/com_speedytranslate/sql/updates/mysql/0.7.0.sql

Why would this file be executed in a fresh install?
Last edit: 4 years 7 months ago by ollehar.
The topic has been locked.
More
4 years 7 months ago #18942 by solidres
Hi,

Please raise a new support ticket and provide us your website info + phpMyAdmin account, we will check it further for you.

Regards,
The topic has been locked.
More
4 years 7 months ago #18943 by ollehar
I'd love to. _Where_ would I open a support ticket?
The topic has been locked.
More
4 years 7 months ago #18944 by ollehar
Ah, it's in the menu if I bought the package? Will ask my boss about credentials.
The topic has been locked.
More
4 years 7 months ago #18945 by ollehar
Seems like the installation problem was due to a unfinished installation before. Cleared all files and now got this error instead:

JHtmlBootstrap::tab not found.

Fixed by commenting out a line here:

plugins/system/speedytranslate/speedytranslate.php

HTMLHelper::_('bootstrap.tab');
The topic has been locked.
Moderators: solidres

All the things you need to make your work easier. Did you like Solidres?